Privacy Policy

Privacy Policy Statement

This Privacy Policy explains how we collect, use, protect, and process your personal data. This policy complies with the principles of data privacy laws. It strictly adheres to the following provisions of the Hong Kong Privacy Ordinance (Chapter 486, PDPO):

1. Information We Collect

When you browse, register, make payments, or subscribe to our newsletter, we may collect the following information:

Identity and Contact Information: Name, Email Address, Telephone Number

Transaction and Billing Information: Shipping Address, Billing Address, Payment Method Details (We do not directly collect complete credit card information; transactions are processed by compliant third-party payment channels)

Technical and Browsing Information: IP Address, Browser Type, Cookies, and Page Dwell Time

2. Purpose of Use of Information

We collect your personal information only for the following purposes:

Processing your orders, arranging shipment and delivery, and providing after-sales service.

Preventing fraud and ensuring the security of the website and transactions.

With your explicit consent, we will send you product promotions and marketing information.

3. Consent and Withdrawal of Marketing Communications

We refuse to receive unsolicited marketing messages.

Explicit Consent: We will only send you marketing messages after you check the "Agree to receive promotional emails/messages" box on the checkout or registration page.

Cancel at Any Time: You can withdraw your consent at any time by clicking the "Unsubscribe" link at the bottom of our emails or by contacting customer service directly, free of charge and immediately.

4. Data Security and Third-Party Disclosure

We use industry-standard encryption technologies (such as SSL) to protect your data transmission. We will not sell, rent, or disclose your personal data to any third party other than our affiliates except in the following circumstances:

Partners necessary for fulfilling orders (such as logistics companies, payment gateways)

Disclosure required to cooperate with investigations by Hong Kong law enforcement authorities or other competent law enforcement agencies.

5. Right to Access and Correct Personal Data

Under the Personal Data (Privacy) Ordinance (PDPO), you have the right to access the personal data we hold about you and to request correction of any inaccurate information. If you need to exercise this right or have any questions about privacy, please contact our Data Protection Officer.